Privacy Policy

Maison VIII Real Estate (“Maison VIII”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, communicate with our team, or use our real estate services.

By using this website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request property information, register your interest, arrange a viewing, or otherwise communicate with Maison VIII.

This information may include:

Full name
Email address
Telephone or WhatsApp number
Country of residence
Property preferences and requirements
Buying, selling, leasing or investment interests
Budget or preferred price range
Information included in messages or enquiries
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, operating system, referring pages, pages visited, approximate location and website usage information.

2. How We Use Your Information

We may use your personal information to:

Respond to property enquiries and requests
Provide information about properties, developments and real estate opportunities
Arrange property consultations, meetings and viewings
Understand your property requirements and preferences
Provide buying, selling, leasing and investment advisory services
Communicate with you regarding relevant properties or services
Manage and improve our client relationships
Improve the functionality, performance and user experience of our website
Measure and analyse website traffic and marketing performance
Prevent fraud, misuse or security threats
Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also use your contact information to share relevant property opportunities, market updates and other communications that may be of interest to you. You may opt out of marketing communications at any time.

3. Property Enquiries and Lead Information

When you submit an enquiry through our website, advertising campaigns, landing pages, telephone, email, WhatsApp or other communication channels, the information you provide may be used by Maison VIII to respond to your request and provide relevant real estate services.

Your enquiry may be assigned to an appropriate Maison VIII property advisor based on your requirements, preferred location, property type or other relevant criteria.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve our services.

We may also use analytics and advertising technologies provided by third-party platforms to understand how visitors interact with our website and to measure the effectiveness of our marketing activities.

Depending on your browser and applicable requirements, you may be able to manage or disable cookies through your browser settings or the cookie controls provided on our website.

Disabling certain cookies may affect the functionality or performance of some parts of the website.

5. Analytics and Advertising

We may use third-party analytics, advertising and measurement services, including services provided by platforms such as Google and Meta, where applicable.

These services may use cookies, pixels or similar technologies to collect information about website activity, measure advertising performance and help us deliver more relevant marketing communications.

Information collected by third-party providers is also subject to their respective privacy policies and terms.

6. Sharing of Personal Information

We do not sell your personal information.

Where reasonably necessary for the purposes described in this Privacy Policy, information may be shared with:

Maison VIII employees and authorised property advisors
Property developers, owners or other relevant parties where necessary to fulfil your enquiry
Technology, CRM, hosting, analytics and communication service providers
Marketing and advertising service providers
Professional advisors where required
Government, regulatory, judicial or law-enforcement authorities where disclosure is legally required

We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

7. International Data Transfers

Some of the technology platforms and service providers used by Maison VIII may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled in accordance with applicable data protection requirements.

8. Data Security

We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore exercise appropriate care when transmitting personal information online.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records, manage client relationships and meet applicable legal or regulatory obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

10. Your Rights

Subject to applicable law, you may have the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of certain personal information
Restriction of certain processing activities
Withdrawal of consent where processing is based on consent
Opt-out from direct marketing communications

Certain rights may be subject to legal, regulatory or legitimate business requirements.

To submit a privacy-related request, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, property developers, social media platforms or other external services.

Maison VIII is not responsible for the privacy practices, security or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

12. Children’s Privacy

Our website and services are intended for individuals seeking real estate information and services and are not directed toward children.

We do not knowingly seek to collect personal information from children through this website.

13. Changes to This Privacy Policy

Maison VIII may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.